FAQ

Q1.How long is the period of warranty for your kitchen cabinet?

A: 2 years. Kitchen cabinets are warranted against defects in material and workmanship if it get crack, or deformed from the date of receipt by DIFA fot the normal use of 2 years limited warranty.

Q2.If your panels are made of green material or nor?

A: Yes. We promise that all our products are made of green material, with zero formaldehyde, assuring no harm to people and environment.

Q3. What about your after-service?

A: If you are not satisfied the products, you could contact the sales who is responsible for your order, and he will apply your complaint to after-sales department. Then our colleague will send you an acknowledgement of your complaint within 7 working days.

Q4. Could you offer free sample?

A:We can offer you the free sample, but we need to charge for it at first, and we will return to you after you place orders.

Q5.How to purchase kitchen cabinet for DIFA?

A:It needs 4 steps.
1.Browse the website of www.difacn.com, then find out your dreamy kitchen cabinet.
2.Take measurements of your kitchen size, and send layout to us.
3.Just wait for our offering free design.
4.Place the order and we ship to you.

Q6.Could you give me some advises on my new house?

A:It’s irresponsible to give you suggestions without layout. If you need advises on your new house, please contact us and offer your layout, and we will provide professional suggestions according to your layout.

Q7. What can I do if the furniture was damaged during transportation?

A:We DIFA take responsible for the damage made by transportation. If you met such situation, please contact us. We will replace a new one for you.